Our Policies
Shipping
At TAKAI, every piece is handmade with care and intention. Because of this, we operate on a made-to-order basis. Our first round of orders will begin shipping on May 27th, 2025. After that, please allow 2–3 weeks for production and shipping unless otherwise stated. You’ll receive a tracking number via email once your order has shipped. We appreciate your patience and support of slow, sustainable fashion.
Returns + Exchanges
Due to the handmade, made-to-order nature of our garments, all sales are final. We do not accept returns or offer refunds. However, we do offer size exchanges within 7 days of delivery, as long as the item is unworn, unwashed, and in original condition.
Customers are responsible for return shipping costs. If you need to request a size exchange or received a damaged item, please contact us at info@takai.world and we’ll be happy to help.